Legal

Privacy Policy

Last updated: August 6, 2026

This Privacy Policy explains how Online Dissertation Helpers (“we”, “us”, or “our”) collects, uses, shares, and protects information when you visit https://onlinedissertationhelpers.com or use our publication support services.

1. Information we collect

We may collect the following types of information:

  • Contact details — name, email address, phone number, and institutional affiliation.
  • Enquiry details — pack preference, manuscript description, field of study, word count, and target journals.
  • Manuscript materials — documents, figures, tables, and related files you submit for service delivery.
  • Technical data — IP address, browser type, device information, and pages visited, collected through standard web logs and cookies where applicable.
  • Payment-related information — billing details processed through secure third-party payment providers (we do not store full card numbers on our servers).

2. How we use your information

We use your information to:

  • Respond to enquiries and provide requested publication support services
  • Match your manuscript with suitable experts and manage project delivery
  • Communicate about deadlines, feedback, invoices, and service updates
  • Improve our website, services, and customer experience
  • Meet legal, contractual, and publication-ethics obligations

3. Manuscript confidentiality

Your research content is treated as confidential. Experts and staff involved in your project are bound by confidentiality obligations. We use your manuscript only to deliver the services you request and do not publish or share your unpublished work publicly.

4. Sharing of information

We may share information only as needed with:

  • Subject-matter experts and project managers assigned to your order
  • Service providers who support hosting, email, analytics, or payment processing
  • Authorities when required by law or to protect rights, safety, or security

We do not sell your personal information.

5. Cookies and similar technologies

Our website may use cookies or similar technologies to remember preferences, understand site usage, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site features.

6. Data retention

We retain personal data and project files only as long as needed to provide services, maintain records, resolve disputes, and meet legal requirements. When retention is no longer necessary, we delete or anonymize data in a secure manner.

7. Data security

We apply administrative, technical, and organizational measures designed to protect your information, including access controls and secure file handling practices aligned with industry standards such as ISO/IEC 27001 principles. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights

Depending on your location, you may have rights to access, correct, update, delete, or restrict the use of your personal information, or to object to certain processing. To exercise these rights, contact us using the details below.

9. International transfers

Your information may be processed in countries other than your own when our team or service providers operate internationally. Where required, we take appropriate steps to protect transferred data.

10. Children’s privacy

Our services are intended for researchers and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us so we can delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. Continued use of our website or services after changes means you accept the updated policy.

12. Contact us

If you have questions about this Privacy Policy or your data, contact us:

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